FAQ

FAQ

Q: Do you accept tailor-made order? Can we use our private size, designs or packaging?

A:Certainly, we do. With 22 years of OEM experience, any design and packaging would be welcomed.


Q: Is there a minimum order required?

A: Yes. The MOQ for regular products is 600m2 for a Sku.


Q: What's the size of carpet tiles?

A: Regularly 50cm x50cm, 25cm x100cm


Q: What’s your packing?

A: 20tiles (5sq. meter) per carton, 28cartons per pallet if need.


Q: Is the material of carpet tile 100% solution dyed?

A: Yes, 100% solution dyed.


Q: What is meant by Solution Dyed?

A: Solution dyeing is a yarn coloration process in which pigment is added to the polymer melt before the fiber is extruded into yarn. The color, therefore, is an inherent part of the yarn itself.

Although solution dyeing does not offer as wide a color selection as other dye methods, its colors are the most permanent. Solution dyed yarn is highly resistant to color loss through fading from sunlight, ozone, or harsh cleaning agents and bleach. The solution dyeing process is, in addition, environmentally friendly and efficient, using little water or energy.


Q: Are you trading company or manufacturer?

A: We are factory.


Q: How long is your delivery time?

A: within 15-20 days from the receipt of deposit.


Q: How do I get samples?

A: Just contact us. All we ask is that you share the cost of shipping.


Q:Can you provide the sample books?

Yes, we can. We have the books for most items.


Q: What is your terms of payment?

A: Total value less than USD10000, 100% deposit in advance;Total value more than USD 10000, 50% deposit in advance, the balance before delivery at factory.


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