Carpet Tile Maintenance Guide Recommended Cleaning Method

Smaller areas: Spot clean

Small areas of carpet tile can be cleaned with a conventional surfactant-based carpet cleaning agent, such as cleaning foams or powders. The surfactants contained within cleaning foams or powders can eliminate virus activity. For sanitization, the cleaning agent should contain either hydrogen peroxide or a quaternary-based ingredient. 

Larger areas: Deep clean

Spray extraction, also known as hot water extraction, is effective for large or small commercial spaces and removes soil and residue from carpet. It works by injecting water and cleaning agents into the carpet and suspending the dirt in the solution, which is then removed by a built-in vacuum system. We recommend this method for precautionary sanitization, using a hydrogen peroxide or quaternary-based cleaning agent, as well as general periodic maintenance using a conventional surfactant-based carpet cleaning agent.Your professional cleaning company should do the following (please carefully follow our detailed instructions in the official Carpet Maintenance Guide available here): 

• Always prepare the carpet by spot cleaning and a thorough vacuum cleaning prior to hot water extraction.

• Operate the floor wand on the machine by engaging the valve or button which releases the cleaning solution and pulling or pushing the equipment for approximately 1 to 2 metres.

• This same area should then be crossed two or three times again with the solution valve off to remove the solution and moisture from the carpet. Repeat this process for the remainder of the floor.

• In extremely soiled areas you may need to make two or three additional passes with the solution valve on. Then make several additional passes with the solution valve off to remove the solution and moisture from the previously soiled area.

• Always take care not to over-wet the carpet. To reduce drying times, you can place fans on wet areas during or after cleaning.

• The carpet should then be left and allowed to dry for as long as possible before use. Do not allow foot traffic on the carpet until it is completely dry as it can cause fibre damage and rapid re-soiling.